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| noapp11 | hi | 18:48 |
|---|---|---|
| noapp11 | need help | 18:49 |
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| kimmoli | this is helpdesk, how may we assist you today? | 18:50 |
| noapp11 | my aqua fish is converted to jolla c. updated it to latest, now no app is displaying | 18:51 |
| trigpoint | Will Sailfish X work on an Xperia XA1? | 18:51 |
| noapp11 | cannot use recovery mode. it is not detecting in linux | 18:51 |
| noapp11 | if i connect it via usb i still have the options live developers mode, diagnostic mode etc | 18:53 |
| noapp11 | is there anything i can do with them? I am currently on linux mint | 18:53 |
| noapp11 | *like | 18:54 |
| kimmoli | black screen? | 18:54 |
| kimmoli | you can reboot it? | 18:54 |
| noapp11 | no.. phone is turned on but no app is showing.. cannot launch any app from event viewer | 18:54 |
| noapp11 | yes | 18:54 |
| noapp11 | app drawer is empty | 18:55 |
| noapp11 | everything else is working.. just cannot launch any app | 18:55 |
| noapp11 | not even settings | 18:56 |
| r0kk3rz | trigpoint: no, xperia x only | 18:57 |
| kimmoli | noapp11: have you looked similar issues in tjc? | 18:58 |
| noapp11 | i did but could not find any | 18:59 |
| noapp11 | i have reset jolla before it is very simple | 18:59 |
| noapp11 | not sure why this time it is not getting recognized in pc | 19:00 |
| noapp11 | in recovery mode the LED is off | 19:01 |
| trigpoint | r0kk3rz: Thank you | 19:07 |
| kimmoli | noapp11: do you see anything in your linux dmesg when connecting in recovery? | 19:12 |
| noapp11 | sorry i am linux noob. only installed it for resetting jolla | 19:14 |
| noapp11 | how do i check? | 19:14 |
| kimmoli | say dmesg in a terminal | 19:22 |
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