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| TMavica | Today is my bad day, the phone calling bug .. | 11:01 |
|---|---|---|
| TMavica | My mum have called me many times but my JollaC cant receive , all signal is fine | 11:02 |
| TMavica | Sudden I found I cant make a calling also , then I notice that | 11:02 |
| TMavica | Reboot and later my mum call me and blame on me.. | 11:03 |
| TMavica | Very ignoring bug...always happening randomly | 11:03 |
| TMavica | Reboot to fix | 11:04 |
| TMavica | Is this big bugs been fix in 2.0.4? Seem I cant found any information about it in changelog | 11:05 |
| coderus | is this is 4G bug? | 11:06 |
| TMavica | coderus: i dont know，it always happen randomly | 11:06 |
| TMavica | If I dont dial and call, I dont know | 11:06 |
| TMavica | My mum shout at me why I dont listen call.. | 11:09 |
| phlixi_o | if my mom would do that, i would change my number and ask her to write emails | 11:09 |
| phlixi_o | well, i would prbably not change the number | 11:10 |
| TMavica | That mean I need hold 2 phones.. | 11:23 |
| phlixi_o | email works pretty reliable on my jollas | 11:32 |
| phlixi_o | at least i notice if i dont have internet and it displays how old the last sync is | 11:32 |
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| TMavica | Calling is not same as email...also not all ppl know how to use email.. | 11:44 |
| TMavica | Calling is most fast and direct commuication | 11:45 |
| r0kk3rz | TMavica: yeah ive had that a few times | 11:45 |
| r0kk3rz | affects texts as well | 11:46 |
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| TMavica | r0kk3rz: seem no changelog in 2.0.4 | 12:30 |
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| phlixi_o | thats perfectly clear, on the other hand i would not want to communicate directly who shouts at me.... | 12:32 |
| phlixi_o | ...with someone... | 12:32 |
| TMavica | I must listen my parents calling or reply at soon as possible | 12:49 |
| TMavica | But the fact , i dont know they calling me, my JollaC show nil incoming call | 12:50 |
| r0kk3rz | TMavica: move to the other side of the world, it makes ignoring ones parents much easier :) | 12:50 |
| TMavica | They called me 10 times in a hour | 12:50 |
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| larstiq | TMavica: 2.0.2.51? | 12:51 |
| TMavica | The bug is here, someone also reported in together, but nil reply from Jolla | 12:51 |
| TMavica | larstiq: Yes! | 12:51 |
| larstiq | TMavica: got a tjc link? | 12:51 |
| TMavica | If the bugs happened, when I dial, it come out 2 sounds, meana it cant be dial | 12:52 |
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| r0kk3rz | larstiq: i get a 'no network connection' popup even though signal status looks ok | 12:53 |
| TMavica | larstiq: https://together.jolla.com/question/145376/bug-20251-jolla-c-could-not-receive-smsphone-call/ | 12:54 |
| TMavica | larstiq: there is many report if you search keyword 'receive call dial' | 12:55 |
| TMavica | The problem is I cant notice the bugs happened if I wont dial | 12:56 |
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| TMavica | I can still able to surfing internet | 12:56 |
| TMavica | Mobile Internet connection or radio mode show correctly | 12:57 |
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| larstiq | TMavica, r0kk3rz: we're missing a reliable way to reproduce it | 12:59 |
| TMavica | The most common function of phone is calling, it is most important | 13:00 |
| r0kk3rz | larstiq: sure, connection problems are hard | 13:00 |
| r0kk3rz | larstiq: what logs are useful? | 13:00 |
| TMavica | larstiq: ok...so if it is happened, what can I do for you? | 13:00 |
| TMavica | Basic function of a phone is calling, it is the highest priority to fix a bug of it | 13:01 |
| r0kk3rz | TMavica: its no use complaining about priorities if they cant repoduce the problem | 13:02 |
| TMavica | Really dont want to drop my Jolla, and use my Iphone 7 plus | 13:02 |
| larstiq | TMavica, r0kk3rz: what might help is rild logs | 13:03 |
| larstiq | setprop persist.radio.ril_log_enabled 1 | 13:03 |
| larstiq | reboot | 13:03 |
| larstiq | check /data/misc/radio/ril_log | 13:03 |
| TMavica | larstiq: so if it is happen, what command should I input.. | 13:03 |
| r0kk3rz | larstiq: i just checked my journalctl and its spamming this... https://gist.github.com/r0kk3rz/e9e1e58cd2c1f0f2d63262728415f392 | 13:04 |
| TMavica | r0kk3rz: IF only, ur parents have any accident, hospital calling you, you dont know until you dial with 10 hours, so..? | 13:05 |
| r0kk3rz | TMavica: i agree its important, but reiterating that its important doesnt actually solve anyway | 13:06 |
| r0kk3rz | *anything | 13:06 |
| larstiq | TMavica: do the setprop and the reboot, when it happens again, copy the log off the phone | 13:06 |
| TMavica | r0kk3rz: yes. Need find a way to produce it | 13:06 |
| TMavica | Ok | 13:07 |
| TMavica | If rebooted, the setprop wont go back to 0? | 13:08 |
| larstiq | TMavica: no | 13:08 |
| TMavica | https://usercontent.irccloud-cdn.com/file/gaGBr1Yd/Screenshot-16-09-30-21-09-20.png | 13:09 |
| TMavica | Seem sailor notice that?? | 13:09 |
| larstiq | TMavica: keep an eye on the size of the logs, if you keep logging and it doesn't reproduce the logs might grow fairly large | 13:10 |
| TMavica | Ok | 13:11 |
| TMavica | See the pic above, sailor found the problem? | 13:11 |
| larstiq | TMavica: no, the instructions I gave you came from that bug | 13:11 |
| larstiq | we have a suspect, rild, but no solution | 13:12 |
| TMavica | Ok | 13:12 |
| larstiq | r0kk3rz: the flooding looks like JB#33512 | 13:12 |
| r0kk3rz | ah | 13:17 |
| r0kk3rz | the messages dont look too bad, theres just shitloads of them | 13:17 |
| larstiq | (i.e., we also see it, no solution yet) | 13:17 |
| r0kk3rz | TMavica: are you dual simming? | 13:17 |
| TMavica | Have 2 now, but deactivate 1 | 13:19 |
| larstiq | r0kk3rz: how fast is the flooding? | 13:19 |
| r0kk3rz | TMavica: as in you untick it under the SIM menu? | 13:19 |
| TMavica | But the bugs happenee whenever I have 1 sim or 2 | 13:19 |
| r0kk3rz | larstiq: really really fast | 13:19 |
| r0kk3rz | larstiq: tailing journalctl moves so quick i cant read it | 13:20 |
| larstiq | r0kk3rz: ok, `journalctl -f` on my devices is not scrolling | 13:20 |
| TMavica | The log file go big too fast | 13:20 |
| larstiq | two sims in one, one in the other | 13:20 |
| r0kk3rz | larstiq: it might only happen when ssh'd into a suspended device | 13:21 |
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| r0kk3rz | larstiq: theres a bigger chatty log https://gist.github.com/r0kk3rz/5b7d927ab6d6f0be247c8b5c3826b1cf | 13:29 |
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| larstiq | that's fairly rapid indeed | 13:32 |
| TMavica | How large of rild_log is better to send.. | 13:34 |
| r0kk3rz | TMavica: the rild_log is quite constant | 13:35 |
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| XenoPL | Hi, does anyone knows if Jolla considers update telephone app? It's rather basic comparing to the dialers available on other modern phones. There were few interesting ideas floating on TJC | 13:46 |
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| TMavica | r0kk3rz: u got the log? | 13:58 |
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| r0kk3rz | yeah | 13:59 |
| r0kk3rz | its going to get huge | 13:59 |
| TMavica | U produced the bug? | 14:01 |
| r0kk3rz | not yet | 14:03 |
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| TMavica | I would like to keep dialling or receiving to produce these damn bug | 14:10 |
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| clau | Hi, are there known issues with the new backup? The resulting backup file is way to small to have included all the pics and movies. | 17:23 |
| clau | And when I look inside the tar, there are plenty of images with size 0. | 17:25 |
| larstiq | clau: how large is the tarball? | 17:27 |
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| clau | 406 MB | 17:29 |
| clau | my Pictures and Videos dirs have together roughly 4 GB | 17:30 |
| larstiq | clau: not all the images are size 0 though? Any pattern? | 17:30 |
| clau | Is the backup software trying to create the tar in phone memory before copying it to sdcard? | 17:30 |
| clau | I can check, but I think they are OK up to a certain date | 17:31 |
| larstiq | clau: on /tmp, which is basically the same limitation | 17:31 |
| clau | that's quite bad :( | 17:31 |
| clau | it should at least warn the user about this | 17:31 |
| clau | right now, if I do a full backup, I get a thumbs up, then if I do a reset and restore, plenty of my pics are gone. | 17:32 |
| clau | I think the sdcard backup should be done directly to sdcard, after checking that there is enough free space | 17:33 |
| clau | and maybe the cloud backup could be split into multiple files of a size that can be actually processed on phone | 17:33 |
| clau | Alternatively, just drop completely the Gallery backup, and offer other means of easily copying the Gallery to sdcard / cloud / whatever. | 17:34 |
| larstiq | clau: yeah | 17:36 |
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| Lieke | the next update brings support for that, doesn't it? | 17:36 |
| clau | thanks for confirming this, larstiq | 17:36 |
| clau | I'll just copy everything with rsync, or tar straight to sdcard | 17:37 |
| clau | Lieke, I hope so. This is pretty bad user experience. | 17:40 |
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| clau | To make this worse, I think Gallery is not the last item to be backed up, and everything that comes afterwards fails to be backed up too. :( | 17:54 |
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