| *** mord is now known as Guest30874 | 04:22 | |
| *** mord is now known as Guest42238 | 06:25 | |
| henk | hi, my jolla recently started just rebooting: I noticed at least two times in the last week that it just vibrated for like 1/10 of a second and then just rebooted. it needs me to unlock the sim card afterwards. so this completely disconnects me, it seems. how can I find out why that happens? | 08:52 |
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| Jope | clean all the contacts related to the battery.. | 09:12 |
| henk | Jope: is that for me? | 09:14 |
| Jope | yes | 09:15 |
| henk | Jope: I don’t understand how that will help finding out why the reboots happen? | 09:16 |
| Jope | if they stop, then that was the root cause | 09:17 |
| Jope | if not, then you need to keep looking | 09:17 |
| Jope | (?) | 09:17 |
| Jope | jollas had a history of bad contacts in the pogo pins between the pcba and rear cover, and also between the battery and battery contacts | 09:17 |
| Jope | so I thought it might be worth getting the easy and known thing out of the way | 09:18 |
| henk | ok? and the bad pins cause a _reboot_? not just a reset? | 09:18 |
| Jope | so yours actually does a neat shutdown? | 09:18 |
| henk | hu, I’m not quite sure actually … | 09:19 |
| henk | Jope: I’ll try cleaning the contacts and observe … thanks | 09:21 |
| Jope | hope you can find out what it is | 09:21 |
| kimmoli | henk: if the interrupt in battery is brief enough, i.e. voltage just drops, it will just reboot, not shutdown like if you take battery out. | 09:53 |
| henk | kimmoli: that explains how the contacts might be at fault, thank you | 09:55 |
| henk | oh, but, just to make sure we are talking about the same thing: "reboot" means to me "clean shutdown, followed by boot", while "reset" means "no clean shutdown, but a power cycle, followed by a normal boot". your "reboot" is my "reset" in this case, right? | 09:58 |
| kimmoli | yes | 10:01 |
| henk | I doubt the phone has as | 10:02 |
| henk | I doubt the phone has any reason to do a "clean shutdown/reboot" but to make sure: is there any log that would show a controlled shutdown? So I can verify that it was actually a "reset"? | 10:03 |
| kimmoli | henk: see e.g. /var/log/systemboot.log | 10:20 |
| henk | kimmoli: great, thanks | 10:21 |
| henk | »20190131_153225 Received: shutdown request from dsme« what is dsme? | 10:24 |
| kimmoli | legacy meego stuff. https://image.slidesharecdn.com/meegopresentation-copy-110406060306-phpapp02/95/meego-presentation-14-728.jpg?cb=1302070004 | 10:26 |
| Nicd- | prolly this: https://git.merproject.org/mer-core/dsme | 10:26 |
| henk | https://paste.debian.net/plain/1064967 the boot-events on 20190131 and 20190202 were almost certainly not intended by me. but they also don’t seem like "resets" when they were able to log the shutdown request. OTOH I also did not have to power on the device using the power key. I’m confused. does this log tell anything useful about what happened? | 10:31 |
| kimmoli | henk: search for TJC, there should be a couple of threads about jolla reboots, and how to find out reason | 10:34 |
| kimmoli | welll... one of my https://together.jolla.com/question/57254/personal-log-battery-contact-issue-observations/ | 10:35 |
| henk | kimmoli: hu, interesting, thank you. I’ll just try with the contacts and observe, I guess … | 10:43 |
| *** mord is now known as Guest7893 | 13:40 | |
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